COVID

PLEASE READ SALON GUIDELINES BELOW.........

OUR SALON

✔ We have undertaken a thorough review of our salon and the services we offer

✔ We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines

✔ All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment

✔ All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls, and tweezers

✔ One-use disposable items will be used where necessary (sustainable alternatives kept where possible) ✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible

OUR TEAM

✔ We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner

✔ Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety

✔ We have agreed social distancing for our team in communal staff areas

✔ Staff are briefed to uphold safe standards while dealing with responsibilities at reception

OUR TREATMENTS

✔ We have reviewed our treatment menu and removed treatments where we felt it necessary to do so ✔ Our therapists will wear gloves, masks and other personal protective equipment (PPE) during treatments where required. Therapists will wash their hands before and after every treatment

✔ PPE will be replaced after every treatment

✔ Our therapist will stay with you throughout your treatment – not venturing out of the room – to reduce the need to replace PPE and minimise infection

GUEST ARRIVAL & RECEPTION

✔ We will greet you warmly but without a handshake or personal contact

✔ We will stagger customer arrival times to minimise close contact

✔ We will clean the reception area regularly

✔ Where possible we will escort you straight to the treatment area/room to avoid congestion in waiting areas

✔ Waiting areas will be arranged to adhere to social distancing

✔ We ask that you pay using card or other cashless means where possible

WE ASK YOU, OUR CUSTOMERS

✔ To arrive at the time agreed, to maximise social distancing

✔ To wash your hands and/or use hand sanitiser as directed by our team and before and after each treatment

✔ To wear face-masks supplied by us

✔ To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating

✘ Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19

We are happy to discuss any of your individual concerns, please feel free to speak with a member of staff We will provide you with a safe environment that complies

Our Commitment with guidelines issued by Government and our local authority SALON GUIDELINES COVID-19

We reserve the right to amend or adjust these guidelines based on government policy and new research